Team Workspaces
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Engineers benefit when everyone at the company reports bugs to them in a consistent, predictable and highly detailed format. That's why the majority of Jam users onboard their teammates to use Jam as well.
You can create a team workspace in multiple places across the product: in the dashboard, the extension modal, or in the Jam page.
Here’s how to create a team workspace from Jam dashboard:
Go to the Jam dashboard:
Click "Invite Teammates" or "Add a Team”
Enter your team name
Invite your teammates by entering their emails. You can also invite your team with an invite link. We will generate it for you once you finish creating your team.
Add payment information to start your 14-day free trial Note: you can cancel the subscription anytime during the trial
As part of the team workspace creation process, you'll need to provide payment information upfront:
Your credit card will not be charged during the 14-day free trial
At the end of the trial, your card will be automatically charged for your plan
You can cancel your subscription at any time during the trial
Jam currently offers two seat types: Viewer (free) and Creator/Admin (paid). Each seat type provides different levels of access and functionality within your team workspace.
Check how these seat types work: Manage Seats in Jam
Jams need to be flexible. Some Jams are internal and secret, but some need to be shared with people outside the company, like users or contractors.
You can define who has access to your Jams in the team settings page (only team admins can modify these settings) or on per-jam basis.
When you create a team workspace, access controls are automatically set based on your email domain:
Company email detected: If you create a team with a company email (like name@company.com), access controls default to Private (only people with your company email can access)
Personal email detected: If you create a team with a personal email (like gmail.com), access controls default to Public (anyone with the link can view)
You can modify the default access controls in your team settings page.
If you choose "Anyone with the link", anyone with the Jam link will be able to view it. This is the most common, because it makes it easiest for engineers across the company to view Jams without needing to create a Jam account or login to view.
If you pick "Only verified domains", you can define which email domains can access your team’s Jams. For example, if you work at ABC Company, you can set up your access control such that an @abc-company.com email address is required to view Jams.
You can also control who gets access to each Jam on a case-by-case basis.
To do that, open a Jam. Then click on the Invite button to set the privacy of a Jam. You can choose between public (anyone with the link can view) and private (requires login to view).
You can also share a single Jam with individual users by typing their email.
When you give access by an email address, that person is emailed to notify them that a Jam has just been shared with them.
New teams have workspace discoverability enabled by default, so other users with your company domain can easily find your team. For more information, see
